about ADAM Services
ADAM Services, from AnswerNet, offers advanced, NATIONWIDE medical answering expressly designed to meet the demanding needs of the healthcare industry.
We are the answer!
Why use a nationwide, advanced medical answering service?
Simple... the difference is in our level of answering service expertise, the specialized experience and training our medical answering service phone representatives must have, and the higher standards and failsafe systems we are required to maintain.
ADAM Services dedicated phone representatives handle all medical calls all the time!
We provide the ultimate in medical answering service technology, expertise and flexibility to fulfill the specific requirements of medical professionals who need rapid, reliable response in their medical answering service.
Our system displays all your call-handling instructions the instant a call comes in, allowing us to be your ideal virtual office assistant.
We have full call center capability to handle medical answering service accounts of all sizes, from individual practices to hospitals.
Our ADAM Services centers have been selected to handle numerous goverment healthcare accounts because of our expertise and advanced equipment.
We are the answer to all your medical answering service and call center service needs.
Award Winning Services
AnswerNet call centers provide award winning call center services.
AnswerNet has been named as one of the top 50 teleservices contact center (and answering service) outsourcers in the US multiple times by Customer Inter@ction Solutions magazine.
AnwerNet is also one of the few answering service companies to win The Association of TeleServices International’s (ATSI) Award of Excellence for 17 years. ATSI is the telemessaging industry’s leading professional organization. The Award of Excellence is given to the call centers that consistently provide clients with outstanding customer service.
- Association of TeleServices International Award of Excellence 17-timerecipient
- Customer Interaction Solutions Magazine Top 50 Teleservices Agencies award recipient
- Inc. Magazine “Inc. 500/5000” (Fastest Growing Privately Held Companies) 5-time recipient
- SmartCEO Corporate Culture Award Winner
- CAM-X Tom Ryan Award Winner for Ethics, Integrity and Quality Above All
- SmartCEO 100 Best-Run Company recipient
- Consumers’ Choice Award 2-time winner, Best Telephone Message Centre (Toronto, Ontario)
- CAM-X Award of Excellence 7-time Winner
We have the expertise, technology and staff to handle all your medical answering service needs with exceptional quality and reliability. Our services are HIPAA compliant. With 25+ call center locations, our geographic diversity and disaster response services assure program continuity, no matter what is happening outside. Services are customized to your call center needs.
AnswerNet’s mission is to provide our customers with the people, services and technology to allow them to run their businesses, their way.
AnswerNet provides services from over 25+ call center locations throughout the U.S. and Canada, all integrated into a seamless network.
All Service Representatives are trained extensively and thoroughly briefed on every new account. All are held accountable to the highest ethical standards and the requirements of HIPAA compliance.
We have the technology and integration abilities to help you achieve your organization's goals. Advanced, proven hardware, software and networks have been selected to give you a full range of call center services with very high reliability and support.