Answering Service for Hospitals
A 24/7 HIPAA compliant live answering service for hospitals handling calls and routing them to the correct department. Department level call center services and multi-language support are available.
Hospital Answering Services
ADAM Services has the experience and technology to meet hospitals’ unique answering service needs. Live agents answer calls from patients and physicians, seamlessly routing them to the correct department.
Hospital Call Centers
Use ADAM Services as your hospital call center. Our agents can handle calls related to a wide range of areas such as insurance, medical specialties, billing, appointment scheduling and more, 24 hours a day, 7 days a week.
BENEFITS
SAFE & SECURE
Patient information is always safe and secure.

CALLS ANSWERED
Callers never receive a busy signal or are put on hold, even during nights and weekends.

CALLS MONITORED
Monitoring assures your program requirements are met.

MULTI-LANGUAGE SUPPORT
Non-English speaking callers can always have their needs met as well.


FEATURES

HIPAA COMPLIANCE
Complies with the Health Insurance Portability and Accountability Act.

24/7 ANSWERING
Live agents answer 24 hours a day.

QUALITY ASSURANCE
Quality assurance and monitoring.

BILINGUAL AGENTS
Spanish and French-speaking Agents. Support for 250 languages and dialects.